GM Implements Temporary Suspension on Chevy Blazer EV Sales Amid Software Troubles

By Dabbie Davis

Dec 25, 2023 09:21 PM EST

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(Photo : PIXABAY/ArtTower)

The newly released Chevrolet Blazer EV, which was meant to be a big addition to GM's line of electric vehicles, has had some software issues that have caused a temporary setback. Following these issues, GM has announced a temporary sales suspension on their brand-new Blazer EVs. This move was made to address the worries of customers who have said they have been having software issues.

Reported Problems

The temporary sales suspension was put into effect merely 48 hours after Edmunds disclosed their experience with 23 distinct issues related to the Chevrolet Blazer EV. This particular Blazer EV had been acquired for their long-term fleet less than two months ago.

As per the Automotive website's report, the vehicle had been undergoing extensive repairs at a dealership for several weeks. Edmunds noted that these issues constituted "the most extensive list of significant problems we at Edmunds have ever encountered on a new car," and notably, all these problems were software-related.

As shared on Automotive News, on Friday, Chevrolet implemented a temporary sales suspension for the 2024 Blazer EV in response to the need for software quality improvement.

This particular concern, Chevy assured, does not pertain to safety and is rather limited in its impact on the electric midsize crossovers. Although an exact quantity wasn't disclosed, the stop-sale directive encompasses Blazer EVs in transit and those currently available at dealership locations.

Chevrolet has assigned its engineers the task of rectifying the software-related issues, encompassing occasional screen malfunctions within the vehicle and, in rare instances, complications encountered when attempting to charge at certain public DC fast chargers.

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GM's Priority: Customer's Satisfaction

In response to the software-related issues reported by a subset of customers with their Blazer EVs, Scott Bell, Vice President of Global Chevrolet, has acknowledged the situation. He expressed that they are aware that a select group of customers have experienced quality issues related to the software in their Blazer EVs.

Prioritizing customer satisfaction, GM has opted to briefly halt new deliveries. According to CNN Business report, the automaker is actively working towards a swift resolution of these software-related issues, with the intention of resuming sales following the implementation of a software update.

To facilitate this update, Blazer EV owners will be requested to visit a dealership. Importantly, GM has clarified that these software - related issues do not compromise safety, nor are they linked to the Blazer EV's Ultium propulsion system or the Google Built-In integration.

Furthermore, GM anticipates that, as of January 1, the Blazer EV may temporarily lose eligibility for the U.S. electric vehicle tax credit due to these developments.

Consequently, this month, the US Treasury Department introduced fresh regulations aimed at excluding electric vehicles (EVs) incorporating specific battery components sourced from China. GM intends to modify its supply chain to comply with new regulations by January.

Their broader aim is to exclusively offer electric or hydrogen-powered vehicles by 2035, with the electric GMC Hummer truck already available and production underway for the Cadillac Lyriq luxury SUV.

About Chevrolet Blazer EV

This summer marked the introduction of the Blazer EV, featuring an all-wheel-drive RS trim priced at $60,215, including shipping. Subsequently, a 2LT all-wheel-drive variant will become available at $56,715 before the arrival of the base model, which is a front-wheel-drive 2LT set to launch in 2024.

The specific pricing for the base trim has not yet been revealed.

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